CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organisations who scrutinize and take action for speedy and favorable redress of these grievances.

Check status of complaints lodged on Portal for Public Grievances under Department of Administrative Reforms and Public Grievances. To view status of complaints, users have to enter their PG portal registration number and password. Forgot password option is also available.

Online Fariyad, File a clarification or reminder for registered complaints on Portal for Public Grievances (PG Portal) under Department of Administrative Reforms and Public Grievances (DARPG). Users have to fill the registration number and password to file the clarification or reminder.

Centralized Public Grievance Redress And Monitoring System (CPGRAMS) is an online web-enabled system over NICNET developed by NIC, in association with Directorate of Public Grievances (DPG) and Department of Administrative Reforms and Public Grievances (DARPG). CPGRAMS is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/Departments/Organisations who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number.

PG Portal guideline Book: click here

Online Complain Application: click here

Video Tutorial: click here